Novel Coronavirus (2019nCoV)

Dear Parents and Caregivers,


Most of you will be aware of the recent Novel Coronavirus (2019nCoV) outbreak which originated in Wuhan City, China. The likelihood of an imported case in New Zealand is high. However, the likelihood of an ongoing outbreak remains low. Symptoms of 2019-nCoV are similar to a range of other illnesses such as influenza and do not necessarily mean that you have 2019-nCoV. Symptoms include fever, coughing and difficulty breathing.

The health of our children and our staff is a priority for us all and so we wish to update you on the steps we are taking with respect to the coronavirus. These steps are in line with the Ministry of Education’s guidelines. As with any illness, if your child is unwell, he/she should not come to preschool. Please seek help from your GP or contact Healthline at 0800 611 116 for medical advice. If children at preschool begin to show symptoms of being unwell, we will contact you as per our normal protocols. If you or your child has recently travelled to countries with confirmed cases of Coronavirus we urge you to consider remaining at home for the 14 day period suggested.


For further information and advice on the coronavirus, please visit the following page on the Ministry of Health’s web site: https://www.health.govt.nz/our-work/diseases-and-conditions/novel-coronavirus-2019-ncov

Please read the following useful information and err on the side of caution if you or a member of your family is unwell.

  • As always, anyone who is unwell should not be at preschool. We urge parents to contact Healthline at 0800 611 116 or their GP for medical advice. Healthline has translators and interpreters available 24/7 in 150 languages and they do have Mandarin and Cantonese speaking staff available.
  • The student/staff member must stay away for the infectious period of the specific disease. Principals can request that a student/staff member with an infectious disease, or who is suspected of having an infectious disease, does not attend.
  • Please keep an eye on the Ministry of Health website.

We will continue to take advice and guidance from public health authorities and the Ministry of Education on this situation, which at the moment is continuously evolving. Please be assured that we will update you on further important developments, if these occur. In the meantime, the World Health Organisation is monitoring this event and its website is a good source of information covering the virus itself, travel guidance advice and questions and answers.